Simple & Transparent Pricing.
Choose the plan that matches your WhatsApp automation stage, from core recovery flows to broadcasts and advanced automations.
Save 20% with annual billing
Unlimited WhatsApp Chat Button
Prefilled welcome message
Customize Size, Colors, Position
Auto-include current Product URL
Basic Analytics & reports
Unlimited 1-Click WhatsApp Messages
Abandoned Checkout Recovery
Customize Message Templates
Send with your own Name
Order Confirmation
Shipping Confiration
COD Verification with auto-tag
Send up to 500 messages / month
Live WhatsApp Support
7-day free trial
All Basic Automations +
WhatsApp Broadcasts
Review Request Messages
Advanced Analytics
Assisted Onboarding
Send up to 5,000 messages / month
Priority WhatsApp Support
7-day free trial
Everything in Growth +
Custom Automations
High-volume Messages
Assisted Onboarding
Dedicated Account Manager
Send up to 25,000 messages / month
Priority WhatsApp Support
7-day free trial
All app charges are billed in USD through Shopify. WhatsApp conversation and message fees are charged by Meta separately and Retentionly does not add a markup.
What you get with Retentionly
Focused WhatsApp tools for Shopify revenue workflows, from recovery flows to campaigns and analytics.
Shopify-first data
Use cart, order, product, and customer context inside WhatsApp journeys.
Revenue tracking
See attributed orders and flow performance so you know what is working.
Fast launch
Start with ready-to-use abandoned checkout, COD, order, and review flows.
Official WhatsApp API
Send branded messages through approved WhatsApp API workflows.
Compare paid plans
Choose the plan that matches how much WhatsApp automation you want to run today.
| Basic | Growth | Scale | |
|---|---|---|---|
| Monthly price | $24 | $49 | $99 |
| Best for | Core automation | Campaign growth | Support teams |
| Multi-step abandoned cart automation | |||
| Order and shipping updates | |||
| COD confirmation messages | |||
| Review request messages | |||
| Advanced automations | |||
| WhatsApp broadcasts | |||
| Advanced analytics | |||
| Assisted onboarding | |||
| Support | Live WhatsApp support | Priority support | Priority plus account manager |
Shopify billing
Subscription charges are handled through Shopify, so billing stays in the same place as your other app charges.
7-day trial
Try automation flows before committing to a paid plan.
No Meta markup
Meta message costs are not marked up by Retentionly.
Pricing questions
Quick answers before you install Retentionly on Shopify.
1. What is included in Basic?
Basic includes the core WhatsApp automation flows most Shopify stores need first: abandoned cart recovery, order confirmations, shipping confirmations, COD confirmations, review requests, custom templates, and live WhatsApp support.
2. When should I choose Growth?
Choose Growth when you want to scale beyond recovery flows with advanced automations, broadcasts, advanced analytics, assisted onboarding, and priority support.
3. What makes Scale different?
Scale adds custom automations, support for higher message volumes, and a dedicated account manager.
4. Do you mark up Meta message fees?
No. Meta conversation and message fees are passed through separately, with no Retentionly markup.
5. Can I change plans from Shopify?
Yes. Because Retentionly is installed from the Shopify App Store, plan changes and app subscription management are handled from your Shopify admin.
6. Which plan should I choose?
Choose Basic for essential automation, Growth for campaigns and advanced automations, and Scale for custom automations and higher message volumes.
Have any questions? Get in touch