Retentionly Get Started
WHATSAPP CRM SOFTWARE
Meta Business Partner

WhatsApp CRM for Sales and Customer Support

Qualify Leads. Never Miss a Follow-up. Automate Support.

Turn every WhatsApp conversation into an organized customer relationship — capture details, route enquiries, track progress, and keep your team moving.

Get Started See How It Works
  • 7-day free trial
  • Guided onboarding
  • Set up in minutes
  • Official WhatsApp Business APIBuilt for compliant messaging
  • 4.8/5 from 300 reviewsShopify App Store
  • No Retentionly markupPay Meta messaging fees directly
YOUR ALWAYS-ON WHATSAPP ASSISTANT

Every question. An instant reply.

Answer questions, capture leads and book appointments — automatically.

Education & admissions
Bright Academy
Bright Academy
AI assistant · Online

Hi! Do you offer weekend classes?10:24 AM

Yes! Our weekend batches run on Saturdays and Sundays.10:24 AM ✓✓

✦ AI auto-reply

Which course are you interested in?10:24 AM ✓✓

✦ AI auto-reply
CodingDesign
✓ Qualify every enquiry
Appointments & bookings
Glow Studio
Glow Studio
AI assistant · Online

Can I book a haircut tomorrow?10:17 AM

Absolutely! We have 11 AM and 3 PM available. Which works for you?10:17 AM ✓✓

3 PM, please!10:18 AM

✓ Appointment booked · 3 PM

✓ Turn chats into bookings
Orders & customer support
Everyday Store
Everyday Store
AI assistant · Online

Where is my order #1345?11:03 AM

Your order is on its way and should arrive tomorrow.11:03 AM ✓✓

✦ AI auto-reply Track order
✓ Resolve questions instantly

Powered by your business information. Ready to hand over to your team.

Build your AI assistant
Connect conversations to the tools your team already uses COMMERCE · CRM · AUTOMATION
ShopifyCommerce data
WooCommerceCommerce data
HubSpotCustomer CRM
ZohoCustomer CRM
MakeWorkflow automation
ZapierWorkflow automation
NotionBusiness workflows
WhatsAppCustomer messaging
BUILT FOR YOUR BUSINESS

Your industry. Your workflows.
Automated on WhatsApp.

From the first enquiry to the next purchase, keep every conversation moving.

Education Real estate Insurance Beauty & wellness Ecommerce
EDUCATION & COACHING

Turn admission enquiries into enrolments

Help students find the right course and take the next step, even after office hours.

Answer course questionsShare fees, schedules and eligibility instantly.
Qualify student enquiriesCapture interests, age and preferred batches.
Book counselling & demosSchedule a visit and follow up automatically.
Build your AI assistant
Bright Academy
Bright Academy
AI assistant · Online

Do you have weekend coding classes for kids?10:24 AM

Yes! We have Saturday and Sunday batches. How old is your child?10:24 AM ✓✓

✦ AI auto-reply

She’s 10.10:25 AM

Our beginner course is ideal for ages 8–12. Would you like to book a free demo?10:25 AM ✓✓

✦ AI auto-reply
Book a free demo View course details
✓ Enquiry captured · Ready to book a demo
WHY CHOOSE RETENTIONLY

Better value.
Fewer surprises.

Give sales and support teams the tools they need without per-user fees or added WhatsApp API markup.

Retentionly benefits including zero WhatsApp API markup, no per-user fees, AI-powered smart delivery, and higher ROAS
SHOPIFY APP STORE REVIEWS

Results that make us proud.

Current rating and reviews from Retentionly's Shopify App Store listing.

4.8/5

Overall rating

Shopify App Store

3,000+

Users

Trust Retentionly for WhatsApp

95%

Five-star ratings

Across all current reviews

“The interface is user-friendly, and setting up campaigns is quick and smooth.”
FlosensoShopify merchant · India
“Great app. Super easy to use. Support team are really helpful.”
HARES GKShopify merchant · United Arab Emirates
ONE SHARED WHATSAPP CRM

One conversation. Every next step organized.

Choose a workflow to see how Retentionly helps your team qualify, follow up, and support customers on WhatsApp.

LIVE WORKFLOW PREVIEW Active
NEW CONTACTInbound WhatsApp leadA prospect starts a conversation
Ask qualifying questions
WHATSAPP MESSAGE

Hi Priya, thanks for reaching out. What are you looking for, and when would you like to get started?

Share requirements →
✓
OUTCOMELead tagged and routed to the right owner
YOUR WHATSAPP CRM

Turn every conversation into a clear next step.

Bring leads, follow-ups, and customer support together on the official WhatsApp Business API. Get your team organized in minutes.

Get Started